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Complaint Review: Kingfisher Airlines Complaint against Bad Service of kingfisher Airlines

General Information

  • Submitted : 17/08/2017 07:08 AM
  • Updated : 17/08/2017 07:21 AM
  • Reported By : Shailesh---AF

Location Information

  • Phone : 1358985685
  • Web : https://www.alternativeairlines.com/kingfisher-airlines
  • Category : travel
  • Kingfisher Airlines

    travel
    AF

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As a frequent flier of Kingfisher Airlines, I am extremely disappointed at my most recent experience with your company.I arrived early for my scheduled flight (#1234) to Mumbai. Upon checking the electronic display in the terminal, I saw that the flight was listed as Delayed. I immediately asked the agent if she had any additional information. Despite my polite demeanor, she responded rudely, stating, "You can read. You know as much as I do."As the scheduled time of the flight grew nearer, my anxiety level grew as well. It was imperative that I make my connection in Chicago, and had my original flight been cancelled, there were another airline that could have accommodated my needs.I believe Kingfisher Airlines needs to take full responsibility for the inconvenience and expense I suffered due to your company's inability to plan for equipment problems, as well as the communication breakdown that occurred among your staff.

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